Please read these Terms & Conditions carefully before accessing or using any product or service offered by dana54. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to be bound by these terms in full.
In these Terms & Conditions, the following terms carry the meanings assigned below unless the context expressly requires otherwise:
Access to and use of dana54's real-money Services is subject to the following eligibility conditions, all of which must be satisfied continuously throughout a Member's use of the Platform:
To access dana54's real-money Services, you must complete the Account registration process at dana54.app. By submitting a registration application, you represent and warrant that all information provided is accurate, current, and complete.
The following obligations apply to all registered Members:
Identity verification (KYC) will be required before processing your first withdrawal. Acceptable identification documents include a valid Indonesian National Identity Card (KTP), a valid Indonesian passport, or a valid Indonesian driver's license (SIM). dana54 may request additional supporting documentation — such as proof of bank account ownership — at its discretion.
All transactions on the dana54 Platform are denominated in Indonesian Rupiah (IDR / Rp). dana54 does not charge Members any fee for standard deposits or withdrawals processed through supported payment methods.
Supported deposit and withdrawal channels include:
Deposits: Deposits are credited to your Account Balance in real time upon confirmation of receipt by dana54's payment processing systems. Minimum deposit amounts and any applicable transaction limits are displayed at the point of deposit within your Account dashboard. dana54 accepts deposits only from payment instruments registered in the Member's own name. Deposits made from third-party accounts will be reversed and the Account suspended pending investigation.
Withdrawals: Withdrawal requests submitted before 23:00 WIB on any calendar day are typically processed within five (5) minutes under normal operating conditions. Requests submitted after 23:00 WIB will be processed on the next business day. dana54 reserves the right to extend processing times during periods of scheduled maintenance, national public holidays in Indonesia, or where a withdrawal is flagged for additional security review. Withdrawals will be paid only to a bank account or e-wallet registered in the Member's own name and must match the identity details on file.
Verification hold: dana54 may place a temporary hold on withdrawal requests pending satisfactory completion of KYC verification or pending the resolution of any account investigation. Members will be notified by email if a hold is applied.
Dormant accounts: An Account that has recorded no login activity for a period of twelve (12) consecutive months will be classified as dormant. dana54 reserves the right to levy a monthly administrative fee of Rp 50.000 on dormant Account Balances after providing thirty (30) days' written notice to the Member's registered email address. Members may reactivate a dormant Account at any time by logging in and completing any outstanding verification steps.
dana54 offers a range of promotions — including welcome bonuses, reload bonuses, cashback offers, free bets, and seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). All promotions are subject to the specific terms published alongside each offer on the Platform.
The following general conditions apply to all Bonus Funds unless a specific promotion's terms expressly provide otherwise:
All betting and gaming activity on the dana54 Platform is governed by the product-specific rules published within each game or market. Members are responsible for familiarising themselves with those rules before placing any wager. The following general principles apply across all products:
dana54 is committed to providing a safe and sustainable gaming environment. The Platform incorporates a suite of responsible gaming tools accessible directly from a Member's Account dashboard:
For further information, please review dana54's dedicated Responsible Gaming page. If you are concerned that your gambling is becoming problematic, please contact our support team immediately. You must be 21 or older to use any real-money feature on the Platform — this requirement is non-negotiable.
All content published on the dana54 Platform — including but not limited to the dana54 brand name, logo, user interface design, graphics, text, software, game content, odds data, statistical feeds, and promotional materials — is the exclusive intellectual property of dana54 or its licensed content partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) and is protected by applicable intellectual property laws.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to:
Any unauthorised use of dana54's intellectual property will result in immediate Account termination and may give rise to civil or criminal liability.
To the fullest extent permitted by applicable law, dana54 and its officers, directors, employees, agents, and technology partners expressly disclaim all warranties, express or implied, relating to the Platform and its Services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
dana54 shall not be liable for any loss or damage — whether direct, indirect, incidental, special, consequential, or punitive — arising from or in connection with:
Where dana54's liability cannot be excluded by law, dana54's total aggregate liability to any Member in respect of any claim or series of related claims shall not exceed the total amount deposited by that Member during the thirty (30) days immediately preceding the event giving rise to the claim.
dana54 reserves the right to suspend, restrict, or permanently close any Member Account at its sole discretion, with or without prior notice, where dana54 has reasonable grounds to believe that any of the following circumstances apply:
Upon Account closure for cause, dana54 reserves the right to withhold any Balance pending the outcome of an investigation. Where an investigation confirms a material breach by the Member, dana54 may forfeit the entire Balance without further notice. Where the investigation does not identify a material breach, any remaining real-money Balance (net of applicable bonus amounts) will be refunded to the Member's registered payment method within 14 business days.
Members who wish to voluntarily close their Account may do so by contacting dana54 support at any time. Voluntary closure requests will be processed within 5 business days. Any withdrawable Balance will be paid to the Member's registered payment method.
dana54 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you consent to the processing of your personal data as described in the Privacy Policy.
In summary, dana54 collects personal data for the following primary purposes:
dana54 does not sell or rent Member personal data to third-party marketing organisations. Data sharing is limited to technology partners, payment processors, and regulatory bodies as required by dana54's licensing obligations. All data is transmitted and stored using industry-standard encryption protocols.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which dana54's operating entity is incorporated under its international gaming license. Nothing in this clause limits any statutory rights you may have under the laws of your country of residence.
Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall first be referred to dana54's customer support team for informal resolution. If the dispute cannot be resolved informally within 30 days, the parties agree to submit the matter to binding arbitration conducted in the English language. The seat of arbitration and the applicable arbitration rules will be those of the jurisdiction specified in dana54's current operating license.
For Members accessing the Platform from Indonesia, dana54 acknowledges the Indonesian market context and ensures that its responsible gaming, KYC, and anti-fraud standards align with internationally recognised best practices for the protection of Indonesian consumers.
dana54 reserves the right to amend, supplement, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Members via email to the address on file, with a minimum notice period of fourteen (14) calendar days before the revised Terms take effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may request voluntary Account closure in accordance with Section 10.
The date of the most recent revision is displayed in the "Last updated" field at the top of this page. We recommend that Members review these Terms periodically to remain informed of any changes.
If you have any questions, concerns, or complaints relating to these Terms & Conditions or to your use of the dana54 Platform, please contact our support team using any of the following methods:
Our Indonesian-speaking support team aims to acknowledge all written enquiries within two (2) hours during WIB business hours and to provide a substantive response within one (1) business day. For urgent account security matters — including suspected unauthorised access — please use live chat for the fastest response.
These Terms exist to protect both you and dana54. Here is a plain-English summary of the six commitments that underpin everything we do.
Every Account undergoes age and identity verification before real-money withdrawals are permitted. No exceptions. dana54's 21+ policy is enforced at registration and re-confirmed at every KYC review.
dana54 does not charge Members any processing fee on standard deposits or withdrawals. Your Rupiah goes in and comes out at face value — no hidden conversion charges, no intermediary markups.
Every promotion on the Platform carries a clear, plain-English terms sheet. Wagering requirements, eligible games, and expiry dates are disclosed before you opt in — not buried in footnotes after the fact.
All data exchanged between your device and the dana54 Platform is protected by TLS 1.3 encryption. Your personal data, financial details, and account credentials are never transmitted in plain text.
Deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion are standard features on every Account — accessible in two clicks from the dashboard, not hidden in a help article.
Our support team is available around the clock via live chat and WhatsApp. Average first-response time under 90 seconds. Agents are fluent in Indonesian context — bank schedules, e-wallet limits, and local game preferences included.
Our 24/7 support team can walk you through any clause in plain English. Or explore our FAQ for quick answers to the most common questions Indonesian players ask.
⚠️ Adults only (21+). Gambling involves financial risk. Please play responsibly.